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  1. This study explores the affective responses and newsworthiness perceptions of generative AI for visual journalism. While generative AI offers advantages for newsrooms in terms of producing unique images and cutting costs, the potential misuse of AI-generated news images is a cause for concern. For our study, we designed a 3-part news image codebook for affect-labeling news images based on journalism ethics and photography guidelines. We collected 200 news headlines and images retrieved from a variety of U.S. news sources on the topics of gun violence and climate change, generated corresponding news images from DALL-E 2 and asked annotators their emotional responses to the human-selected and AI-generated news images following the codebook. We also examined the impact of modality on emotions by measuring the effects of visual and textual modalities on emotional responses. The findings of this study provide insights into the quality and emotional impact of generative news images produced by humans and AI. Further, results of this work can be useful in developing technical guidelines as well as policy measures for the ethical use of generative AI systems in journalistic production. The codebook, images and annotations are made publicly available to facilitate future research in affective computing, specifically tailored to civic and public-interest journalism. 
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    Free, publicly-accessible full text available September 10, 2024
  2. A major challenge in the practical use of Machine Translation (MT) is that users lack information on translation quality to make informed decisions about how to rely on outputs. Progress in quality estimation research provides techniques to automatically assess MT quality, but these techniques have primarily been evaluated in vitro by comparison against human judgments outside of a specific context of use. This paper evaluates quality estimation feedback in vivo with a human study in realistic high-stakes medical settings. Using Emergency Department discharge instructions, we study how interventions based on quality estimation versus backtranslation assist physicians in deciding whether to show MT outputs to a patient. We find that quality estimation improves appropriate reliance on MT, but backtranslation helps physicians detect more clinically harmful errors that QE alone often misses. 
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  3. Information seeking is crucial for people's self-care and wellbeing in times of public crises. Extensive research has investigated empirical understandings as well as technical solutions to facilitate information seeking by domestic citizens of affected regions. However, limited knowledge is established to support international migrants who need to survive a crisis in their host countries. The current paper presents an interview study with two cohorts of Chinese migrants living in Japan (N=14) and the United States (N=14). Participants reflected on their information seeking experiences during the COVID pandemic. The reflection was supplemented by two weeks of self-tracking where participants maintained records of their COVID-related information seeking practice. Our data indicated that participants often took language detours, or visits to Mandarin resources for information about the COVID outbreak in their host countries. They also made strategic use of the Mandarin information to perform selective reading, cross-checking, and contextualized interpretation of COVID-related information in Japanese or English. While such practices enhanced participants' perceived effectiveness of COVID-related information gathering and sensemaking, they disadvantaged people through sometimes incognizant ways. Further, participants lacked the awareness or preference to review migrant-oriented information that was issued by the host country's public authorities despite its availability. Building upon these findings, we discussed solutions to improve international migrants' COVID-related information seeking in their non-native language and cultural environment. We advocated inclusive crisis infrastructures that would engage people with diverse levels of local language fluency, information literacy, and experience in leveraging public services. 
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  4. We aim to develop methods for understanding how multimedia news exposure can affect people’s emotional responses, and we especially focus on news content related to gun violence, a very important yet polarizing issue in the U.S. We created the dataset NEmo+ by significantly extending the U.S. gun violence news-to-emotions dataset, BU-NEmo, from 320 to 1,297 news headline and lead image pairings and collecting 38,910 annotations in a large crowdsourcing experiment. In curating the NEmo+ dataset, we developed methods to identify news items that will trigger similar versus divergent emotional responses. For news items that trigger similar emotional responses, we compiled them into the NEmo+-Consensus dataset. We benchmark models on this dataset that predict a person’s dominant emotional response toward the target news item (single-label prediction). On the full NEmo+ dataset, containing news items that would lead to both differing and similar emotional responses, we also benchmark models for the novel task of predicting the distribution of evoked emotional responses in humans when presented with multi-modal news content. Our single-label and multi-label prediction models outperform baselines by large margins across several metrics. 
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  5. Global teams frequently consist of language-based subgroups who put together complementary information to achieve common goals. Previous research outlines a two-step work communication flow in these teams. There are team meetings using a required common language (i.e., English); in preparation for those meetings, people have subgroup conversations in their native languages. Work communication at team meetings is often less effective than in subgroup conversations. In the current study, we investigate the idea of leveraging machine translation (MT) to facilitate global team meetings. We hypothesize that exchanging subgroup conversation logs before a team meeting offers contextual information that benefits teamwork at the meeting. MT can translate these logs, which enables comprehension at a low cost. To test our hypothesis, we conducted a between-subjects experiment where twenty quartets of participants performed a personnel selection task. Each quartet included two English native speakers (NS) and two non-native speakers (NNS) whose native language was Mandarin. All participants began the task with subgroup conversations in their native languages, then proceeded to team meetings in English. We manipulated the exchange of subgroup conversation logs prior to team meetings: with MT-mediated exchanges versus without. Analysis of participants' subjective experience, task performance, and depth of discussions as reflected through their conversational moves jointly indicates that team meeting quality improved when there were MT-mediated exchanges of subgroup conversation logs as opposed to no exchanges. We conclude with reflections on when and how MT could be applied to enhance global teamwork across a language barrier. 
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  6. We propose a five-step computational framing analysis framework that researchers can use to analyze multilingual news data. The framework combines unsupervised and supervised machine learning and leverages a state-of-the-art multilingual deep learning model, which can significantly enhance frame prediction performance while requiring a considerably small sample of manual annotations. Most importantly, anyone can perform the proposed computational framing analysis using a free, open-sourced system, created by a team of communication scholars, computer scientists, web designers and web developers. Making advanced computational analysis available to researchers without a programming background to some degree bridges the digital divide within the communication research discipline in particular and the academic community in general. 
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